Who we are

Our website address is: https://www.shieldspike.com

Shieldspike LLC is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Privacy Statement applies to the Shieldspike LLC websites and governs data collection and usage. By using the Shieldspike LLC websites, you consent to the data practices described in this statement.

Collection of your personal data

In some cases, Shieldspike LLC requests personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Shieldspike LLC may also request anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Shieldspike LLC. This information can include: your IP address, browser type, domain names, access times, websites visited and referring website addresses. Shieldspike LLC may also use web server logs to collect data for metrics purposes. This information is used by Shieldspike LLC for the operation of the websites, to maintain quality of the service, to customize the content and/or layout of our pages for each visitor and to provide general statistics regarding use of the Shieldspike LLC websites.

Please note that Shieldspike LLC does not consider aggregated information, from which identifiers have been removed, to be personal information. Keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Shieldspike LLC public message boards, this information may be collected and used by others. Shieldspike LLC will provide you with access to your personal information that we hold for any purpose within practical and legal limits. This includes requests that we correct the data if it is inaccurate or delete the data if Shieldspike LLC is not required to retain it by law or for legitimate business purposes. Access, correction, or deletion requests can be made by emailing us at info@shieldspike.com.

Shieldspike LLC encourages you to review the privacy statements of websites you choose to link to from Shieldspike LLC so that you can understand how those websites collect, use and share your information. Shieldspike LLC is not responsible for the privacy statements or other content on websites outside of the Shieldspike LLC and Shieldspike LLC family of websites.

Use of your Personal Information

Shieldspike LLC collects and uses your personal information to operate the Shieldspike LLC websites and deliver the products and services you have requested. Shieldspike LLC also uses your personally identifiable information to inform you of other products or services available from Shieldspike LLC and its affiliates. Shieldspike LLC may also contact you via surveys to conduct research
about your opinion of current, as well as future, products and services. Although we hope you will find our promotional communications interesting, you may opt out of receiving them by following the instructions included in each message.

Shieldspike LLC does not sell, rent or lease its customer lists to third parties. Shieldspike LLC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Shieldspike LLC may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Shieldspike LLC, and they are
required to maintain the confidentiality of your information.

Shieldspike LLC does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Shieldspike LLC keeps track of the websites and pages our customers visit within our websites to determine what Shieldspike LLC products and services are the most popular. This data is used to deliver customized content and advertising to customers whose behavior indicates that they are interested in a particular subject area.

Shieldspike LLC websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the law or comply with legal process served on Shieldspike LLC or the websites; (b) protect and defend the rights or property of Shieldspike LLC; and, (c) act under exigent circumstances to protect personal safety.

Use of Cookies or Tracers

The Shieldspike LLC websites use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to save you time. A cookie tells the web server that you have returned to a specific page. For example, if you personalize Shieldspike LLC pages, or register with Shieldspike LLC websites or services, a cookie helps Shieldspike LLC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information,
such as billing and shipping addresses. When you return to the same Shieldspike LLC websites, the information you previously provided can be retrieved so you can easily use the Shieldspike LLC features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Shieldspike LLC services or websites you visit.

In some instances, Shieldspike LLC uses tracking scripts that recognize a unique identifier from a cookie placed on your device by another website. These are used by Shieldspike LLC to gauge the success of our programs, such as advertising campaigns. For instance, we may use a tracking script to determine whether you visit our employment pages after visiting a resume or career website
where we placed a banner ad.

Collection and Use of Location Data

When you use Shieldspike LLC websites, we may collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide us with information on nearby devices, Wi-Fi access points and cell towers. Location data is used and disclosed in accordance with the section “Use of your Personal Information”.

Security Information

Shieldspike LLC does not treat your general interaction with our websites (e.g., submission of suggestions) as confidential. However, Shieldspike LLC secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Children’s Privacy

Shieldspike LLC does not knowingly collect, use or disclose personal information from children under 13, or equivalent minimum age in the relevant jurisdiction. If you believe that we have collected personal information about a child under 13, please inform us by email at info@shieldspike.com so that we may delete the information. Additionally, please use this same email address to request removal of content or information that was posted to our websites when the registered user was under the age of 18.

Data Transmitted Internationally

If you are one of our international visitors, Shieldspike LLC realizes that you may want to know whether your personal information will be transferred out of your country of origin. Please be aware that when you register or request a transaction on our websites, your personal data may be transferred to computers in the United States or any other country where Shieldspike LLC or its affiliates, subsidiaries or service providers maintain facilities. We take steps to ensure that the data we collect under this Policy is processed according to the provisions of this Privacy Statement and the requirements of applicable law wherever the data is located.

Reorganization of Shieldspike

In the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets or stock, Shieldspike LLC is likely to disclose your personal information to the new owners, subject to a requirement that such information be used only in accordance with this Privacy Statement.

Changes to this Statement

Shieldspike LLC will occasionally update this Privacy Statement to reflect company and customer feedback. Shieldspike LLC encourages you to periodically review this statement because users of our websites will be prospectively bound by the then-current version of this Privacy Statement.

Contact Information

Shieldspike LLC welcomes your comments regarding this Privacy Statement. If you believe that Shieldspike LLC has not adhered to this statement, please contact Shieldspike LLC at info@shieldspike.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.